Why is the customer increasingly asking for the manufacture of a special product for their facility?

“Do you have the same, but with mother-of-pearl buttons?” - Why is the customer increasingly asking for the manufacture of a special product for their facility, and is less and less stopping at the use of standard lighting items: the Svet Expert company has tried to understand this issue.

One developer uses non-standard planning solutions, paying attention to the ergonomics of space, while another one - thinks through landscaping to the smallest detail, creating territory zoning and programming a “Smart Home” system, the third one - pays special attention to the geometry of the facade, giving preference to the recognition and identity of the object. Every developer seeks to stand out, to define its own feature, its individual, different from all, handwriting. Increasingly, the customer deviates from standard solutions at each stage of construction, simplifying and reducing its project, and he demands the same actions from all his contractors and suppliers.

“Believe it or not, we can’t remember when we last had to use standard mass-produced lighting equipment in a project,” says the Director General of Svet Expert. “The range of fixtures is huge, taking into account all the necessary parameters for every taste and request. But in each project of each new building under construction, we use fixtures of special production. Removing the top cover of the fixture, adding a frosted diffuser, using a non-standard asymmetric lens are the most frequent requests from the Customer. Such requirements are not difficult to fulfill. We cooperate with leading manufacturers of lighting equipment that carry out such improvements and configurations. But sometimes the Developer asks us to create a brand new fixture with an absolutely modified shape and size for lighting their facility. And we gladly take on such complex and interesting tasks.”

“The process of creating a special product has its stages and features,” says a specialist from the project department of Svet Expert. “First, we draw up a detailed technical task specifying all the wishes and requirements of the Customer, we send the task to the design department of the manufacturing company. The process of creating the 3D model of the future equipment begins. Model design allows us to understand at the initial stage how the lamp will look on the building’s facade. Then lighting engineers come into play, whose task is to place the appropriate electronic stuffing in the approved housing. A whole team of specialists work on the development of one model-draft design of the lamp. As a rule, all design solutions are checked using a printed sample produced by a 3D printer. And only after all the approvals and iterations that the mock-up lamp undergoes, the special product goes into production.

We are convinced that such detailed study of the equipment design allows us to avoid unnecessary clutter and the lack of unity in our solution towards which the modern Customer is striving. We develop not just a special product, we make the lamp part of the building’s facade, an organic element of the architectural composition, thereby confirming the indissoluble coexistence of the physics of light radiation and the aesthetics of the visual form of the light source."